Terms and Conditions - Flat Clearance New Cross
Introduction
Welcome to Flat Clearance New Cross. By engaging our flat clearance services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our services.
Booking and Reservations
To schedule a flat clearance, you must provide accurate and complete information regarding the property and the items to be cleared. Reservations can be made online or by phone during our operating hours.
Availability
Services are subject to availability. We strive to accommodate all requests but cannot guarantee specific dates or times.
Payment Terms
All payments for services rendered are due upon completion of the clearance. We accept various payment methods, including credit cards, debit cards, and bank transfers.
Pricing
- Standard Clearance: £200
- Express Clearance: £350
- Special Items Clearance: Additional charges may apply
Prices are subject to change without prior notice. A detailed invoice will be provided upon request.
Cancellation Policy
If you need to cancel a scheduled clearance, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled time may incur a cancellation fee of up to 50% of the total service cost.
Rescheduling
We allow rescheduling of appointments based on availability. Please contact our support team to arrange a new date and time.
Service Scope
Our flat clearance services include the removal of unwanted items, disposal of waste, and recycling where possible. We handle a wide range of items, including:
- Furniture and appliances
- Electronics
- Clothing and textiles
- Books and papers
- Miscellaneous household items
We are not responsible for:
- Hazardous materials
- Perishable goods
- Items requiring special permits
Customer Responsibilities
Customers are expected to:
- Provide accurate information about the items to be cleared
- Ensure that access to the property is unobstructed for our team
- Remove any personal valuables or sensitive documents prior to clearance
Failure to comply may result in additional charges or delays.
Liability Limitations
Flat Clearance New Cross strives to handle all items with care. However, we are not liable for any damage to property or personal belongings unless caused by our negligence. It is recommended to remove or protect fragile items before the clearance.
Insurance
We carry liability insurance to cover unforeseen incidents. Details of our coverage are available upon request.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in this region.
Amendments to Terms
Flat Clearance New Cross reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through our website and will take effect immediately upon posting.
Acceptance of Changes
Continued use of our services after any modifications signifies your acceptance of the updated Terms and Conditions.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. Please refer to our Privacy Policy for detailed information on how your data is handled.
Termination of Services
We reserve the right to terminate services at our discretion if terms are violated. In such cases, any payments made will be refunded proportionately, excluding any cancellation fees.
Force Majeure
Flat Clearance New Cross is not liable for delays or failures in performing services due to causes beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms will continue in full effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Flat Clearance New Cross regarding the use of our services, superseding any prior agreements or understandings.